Last updated: 12/2/25

These Terms & Conditions (“Terms”) govern your access to and use of the Natural Fiber Closet website (the “Site”), along with any related services provided by Natural Fiber Closet (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years old to make purchases or use the Site. By using the Site, you represent and warrant that you meet this requirement.

2. Products and Orders

All products listed on the Site are subject to availability. We reserve the right to limit quantities, refuse any order, or cancel an order at our discretion.

Prices may change without notice. Displayed prices may vary based on sales, promotions, or errors. If a pricing error occurs, we may cancel an order and issue a refund.

3. Product Condition and Descriptions

Natural Fiber Closet primarily sells secondhand goods. Items may show signs of wear. We provide accurate descriptions, photographs, and condition notes, but variations in color, texture, or condition may occur.

We do not guarantee that colors or textures displayed on your device will match the item exactly.

4. Shipping

Shipping options, delivery estimates, and associated costs are shown at checkout. Delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers, weather, or other external factors.

5. Returns and Refunds

All return and refund policies are described on our Returns page. By completing a purchase, you acknowledge and agree to the posted policies.

Unless otherwise stated, all items are final sale due to the nature of secondhand goods.

6. Abandoned Cart Tracking & SMS Notifications

Natural Fiber Closet uses cookies and website tracking tools to determine when a shopping cart has been abandoned.

We may send SMS cart-reminder messages only to users who have provided explicit opt-in consent.

“Natural Fiber Closet’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”

SMS opt-in data and consent will never be sold or shared with third parties.

7. User Accounts

You may create an account to save order history or speed up checkout. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

We may terminate or suspend accounts that violate these Terms.

8. Intellectual Property

All content on the Site—including text, images, logos, product descriptions, and design elements—is owned by Natural Fiber Closet or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, distribute, modify, or use any content without prior written permission.

9. Acceptable Use

You agree not to:

• Interfere with the operation of the Site
• Use the Site for fraudulent or harmful purposes
• Attempt to gain unauthorized access to systems or user accounts
• Scrape, crawl, or extract data without permission

We may restrict access for violations of acceptable-use standards.

10. Third-Party Services

Our Site may link to or integrate with third-party platforms (such as Shopify, payment processors, shipping carriers, and analytics tools). These services operate independently and may have their own privacy policies and terms.

We are not responsible for third-party actions, policies, or service interruptions.

11. Disclaimer of Warranties

Your use of the Site is at your sole risk. The Site and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses, nor do we guarantee the accuracy or completeness of product descriptions.

12. Limitation of Liability

To the fullest extent permitted by law, Natural Fiber Closet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Natural Fiber Closet harmless from all claims, losses, liabilities, damages, and expenses (including attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any disputes arising under these Terms shall be resolved in courts located in [Insert County/State].

15. Changes to Terms

We may update or modify these Terms at any time. The revised Terms will be posted on this page with an updated “Last updated” date. Continued use of the Site constitutes acceptance of any modifications.

16. Contact

For questions about these Terms or any aspect of your purchase, contact us at:
contact@naturalfibercloset.com